Returns & Refunds

Return Policy:

Josie Beers has a no refund policy. However, we are happy to offer exchanges or a store credit to use on our website. 

To be eligible for a return, your item must be in the same condition that you received it and the item must be returned within 3 days, before returning the item you must contact us via the 'contact' section to let us know what item you're returning, along with the tracking information, and must be posted with a fully tracked service to ensure that it doesn't go missing!

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Store Credit 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not - if approved your credit voucher will be available instantly via email.